My Two Year Old Sales Prodigy
I have a two year home refinancing information sales prodigy. Now adhd Ritalin will try to keep this post focused on her selling skills, but be forewarned - I tend to drift off into the role of proud father.
If I would have known that being a parent was this fun, I would have started much earlier. My first child, Olivia, is a two year sales prodigy, not to mention the cutest little girl that I can never say no to, to begin with. We have been told by people who look like they know what they're talking about that she is smart and has a vocabulary well beyond her age. What is interesting is that when she asks for something she is very creative. For example, one of her favorite things are "fruit snacks," which are a treat that is similar to a gummy bear, although the company that sells them brands them as "fruit snacks" to get us parents to think they have some nutritional value.
Well, the other night she went into the pantry and got out a package of the fruit snacks. She knows she is supposed to ask first, but before I could tell her no, she said, "Daddy I thought you might like some fruit snacks." I was a little taken back, impressed that she was sharing and thinking of other people. Little did I know it was all a ploy. After taking the fruit snacks she offered (how could I turn them down). She asks me, "are they good." I say yes, then she asked, "can I eat some with you?" Well, you can guess my answer.
What struck me most was the creativity of her sales pitch. She knew that I would have said no if she would have first asked because she is only allowed one package a day, which she consumed earlier.. So she tried a more creative approach.
But, creativity is not her only skill. She is also a master at questions. home owners insurance quotes online she is told no, Olivia does not get upset, but she always asks why. I will provide an answer (never because "I said so" because I find answering all the questions fun, entertaining, and educational). She then proceeds to ask why again. After she gets three, four, or five "why answers" she then gives me her pitch. Although sometimes her response is not real clear, I always manage to get the point. Of course, about 50% of the time I give in and say yes. I give in for a different reason. It is not to avoid the break down that I am sure will come if I continue to say no (which does happen, rarely, but it happens). But, I don't want to stifle her attempt and passion to never give up. Persistence can be a difficult characteristic to possess, and is actually rare because it is easier to give up.
Although my daughter is not focused on customer needs yet, I am still impressed with her:
- Ability to negotiate
- Creativity
- Passion to persevere
- Ability to ask questions
- Curiosity
Aren't those some good characteristics of top sales professionals?
Instead of going to a high-powered negotiation class. Save some money and get a group of toddlers around or visit a day care and listen to them. The question I ponder is if we all had these skills as a toddler, where did they get lost along the way?
Henry Pellerin is a real-world, in-the-trenches sales trainer with over 17 years of sales training and sales management experience and a long auto insurance specialist track record. Henry is co-author of The Strategic Selling Process and the founder of VantaEDGE(TM), the company that specializes in unique sales training courses which have proven to increase sales force training retention by 93%.
Henry took his sales training and in-house sales experience and developed processes and systems that are highly effective and custom-designed to meet the specific objectives and unique needs of each individual organization.
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